SurtitleLive Guides

Register, verify your email, and understand the required profile details.

Verify your email address, understand the verification screen, and know what to do if the email does not arrive.

Reset your password after clicking the email link and understand how the shared sign-in action page works.

Get oriented with the dashboard, navigation, and mobile-device expectations.

Create a project, choose its status, and stay within active and archived project limits.

Open, edit, archive, unarchive, or delete projects from the dashboard.

Redeem a trial or promo code from the Membership page if your account is eligible.

Accept a team invitation link, handle email verification, and fix the most common account-mismatch blockers.

Invite collaborators, assign roles, and understand team limits on Pro.

Change roles, disable access, or remove members from your organization.

Update your organization name, review the locked organization ID, and understand owner and plan restrictions.

Review plans, billing, credits, invoices, and subscription actions from one place.

Track AI credit consumption, weekly resets, and what happens when you run low.

Use sign-in alert links to confirm that a sign-in was yours or report it as suspicious.

Review recent activity, background jobs, AI usage, and audit history from one troubleshooting page.

Decode common project, translation, deployment, auth, and operator-session issues.

Look up the key product terms used across SurtitleLive guides and interfaces.

Request a refund from the Membership page and understand the current refund eligibility and review flow.