0Account & Setup

0.8 How to Accept a Team Invitation

Accept a team invitation link, handle email verification, and fix the most common account-mismatch blockers.

Quick Guide

Where: The invite link sent by email

Main button: Join Team

Most common blocker: Signed in with the wrong email

What the page checks

The invite page checks the token, the invited email, the signed-in account, and email verification.

Join with an existing account

  1. Open the invite link.
  2. If needed, sign in from Sign In.
  3. Check the banner near the top. It must show the invited email.
  4. If your email is not verified, finish verification first.
  5. Click Join Team in the main invite card.

Screenshot Placeholder

Invitation page with signed-in banner, verification warning, and Join Team button

Image needed
Figure 0.8.1: Accept the invitation from the invite page.

Create the invited account first

If you do not have the invited account yet, the page can create it for you.

  • The email field is fixed to the invited address.
  • You enter Full name and Password.
  • The page asks you to verify the email before you can finish joining.

Important warnings

  • Invitation Invalid means the link is no longer usable.
  • Account mismatch means you are signed in with the wrong email.
  • Please verify your email before joining the team. means the account exists but is not yet verified.

FAQ

Common questions for this workflow, based on the current SurtitleLive system.

Why can't I accept my team invitation?+

The most common blockers are using the wrong email address, trying to join before verifying your email, or opening an invalid or expired invitation link.

Can I create an account directly from the invitation page?+

Yes. If you do not already have the invited account, the page can create one for the invited email address and send the verification email from there.