0.11 Managing Organization Identity
Update your organization name, review the locked organization ID, and understand owner and plan restrictions.
Quick Guide
Route: /dashboard/organization/access
Page title: Organization Settings
Console label: Organization Console
What you can change
- Organization name is editable for eligible owners.
- Organization ID is shown but locked.
- The internal tenant ID is not shown on this page.
What the page looks like
The editable form is on the left. A Quick actions panel is on the right.
- Manage Projects
- Manage Membership
- Contact Support
Screenshot Placeholder
Organization Settings page with profile form on the left and Quick actions on the right
Image neededRestrictions
- Only owners can submit changes.
- Free and Lite can hit a plan lock instead of the editable form.
- The submit button in the form footer reads
Save changes.
FAQ
Common questions for this workflow, based on the current SurtitleLive system.
Why is the Organization Identity page locked for me?+
The page is owner-only and also depends on a membership tier that allows organization settings, so it can be blocked by either role or plan.
Can I change my organization ID there?+
No. The current page lets you edit the organization name, but the organization ID is shown as locked and read-only.
Billing Workflow
Continue In This Workflow
Membership, credits, refund requests, codes, and organization or team-management actions tied to account administration.
0.12 Managing Membership, Billing & Credits
Review plans, billing, credits, invoices, and subscription actions from one place.
0.13 Viewing Credit Usage
Track AI credit consumption, weekly resets, and what happens when you run low.
0.18 How to Request a Refund in SurtitleLive
Request a refund from the Membership page and understand the current refund eligibility and review flow.