1.4 What to Do If Script Analysis Gets Stuck
Track analysis progress, recover from failed or stuck script analysis, and handle upload guidance safely.
🛠️ Quick Guide
Where: Project analysis processing screen
What it does: Polls the current analysis job and redirects automatically when it finishes
Error path: Shows a dedicated recovery card instead of leaving you on a broken loading state
Upload case: analysis can send you back when the .docx source needs cleanup before rerun
What the Processing Screen Is For
If script analysis feels stuck, fails, or sends you back with upload guidance, this is the page to watch first. It keeps tracking the active analysis job, shows live progress information, and then sends you forward automatically when the job completes.
Normal Completion Flow
- Start analysis from your project workflow
- Stay on the processing page while the job runs
- Watch the progress overlay and analysis log preview
- When analysis finishes, SurtitleLive redirects you automatically to the next destination
In normal use, you do not need to refresh this page manually.
When Analysis Fails or Needs Guidance
If the analysis job hits an error, the processing page switches to a recovery card instead of leaving you in a permanent loading state.
- General failures show an
Analysis Errorstate with a return button back to analysis - Source-file structure issues can show a guidance state and change the return button text to
Return Upload Word - The safest next step is usually to reopen the analysis flow, review the source file, and try again with a cleaner document if needed
Screenshot Placeholder
Analysis recovery card with an error state and a return button
Image neededBest Recovery Practice
Recommendation: If analysis repeatedly reports poor structure, switch to a cleaner Word .docx source before rerunning analysis.
- Return to the project's analysis page
- Check whether the source file format is likely to be the problem
- Upload a cleaner document or rerun analysis only when you are comfortable replacing the current structured result
FAQ
Common questions for this workflow, based on the current SurtitleLive system.
What should I do if script analysis gets stuck or fails?+
Stay on the processing page first. If it switches to a recovery card, return to analysis, review the source file, and rerun with a cleaner .docx document if needed.
Why did analysis send me back to upload instead of finishing?+
The processing page can send you back when the .docx source cannot be parsed reliably enough for structured analysis. Upload a cleaner .docx source before rerunning analysis.
Deployment Workflow
Continue In This Workflow
Script preparation, translation workflow, live deployment, operator control, and runtime troubleshooting.
1.5 How to Find Translation Jobs in the Project Job Center
Find failed translation jobs, filter project job history, and export or archive follow-up records.
2.2 Opening the Script Editor
Understand the editor layout, toolbar, collaboration behavior, and read-only access.
2.3 Editing Lines & Roles
Edit text, speakers, line types, order, flags, locks, and other row-level controls.