5.5 Why the Viewer Agreement Appears Before the Show
Understand why audience members must accept the Viewer Agreement before entering the live viewer.
Page title: SurtitleLive Viewer Agreement
Date shown on page: Last Updated: January 25, 2026
When it appears: After language choice and before the audience enters the live viewer.
When the audience sees it
The agreement appears before the live viewer opens.
- The audience opens the viewer link or QR code.
- The audience chooses a language.
- The audience accepts the
Viewer Agreement. - The audience presses
Start.
Screenshot Placeholder
Viewer entry screen showing the agreement step before Start
Image neededWhat it covers
- Acceptance before using the viewer.
- No recording, screenshotting, extraction, or redistribution of subtitle content.
- The production team remains responsible for the subtitle content.
- Normal service and network limitations still apply.
What front-of-house should know
There is one extra tap before subtitles appear. Front-of-house staff should expect that question.
FAQ
Common questions for this workflow, based on the current SurtitleLive system.
Why does the Viewer Agreement appear before the show starts?+
The current viewer flow requires agreement acceptance before entering the live viewer, so the usage restrictions and service terms are shown up front.
Is the Viewer Agreement a separate page or just a popup?+
It exists as a dedicated page and is also part of the current viewer entry flow before the audience presses Start.
Viewer Workflow
Continue In This Workflow
Audience entry, QR-code access, viewer agreement, and audience-facing terminology for live shows.